How long will my order take to be processed?
Each online store will offer different shipping options during the checkout.
I am stuck with Tyche and I need help.
Go to Contact Us and send the customer support email and we will respond to you within 24 hours.
Tyche cannot avoid obstacles
Tyche Classic Version 1.0 release does not include SLAM Module for collision avoidance, map building, and self-localization capabilities. In this version we have included ultrasonic sensor for simple collision detection. Please, experiment this with Plan and Move application in the Robot App. Make sure to check the collision detection box.
How can I change Tyche’s voice?
Go to the Avatar Setting under Settings. Click on the current avatar and an edit pop up appears. Click on it and click okay to modify.On the bottom menu, swipe to the last icon to see the Voice Setting. Adjust the pitch and speedRate bars to your taste. Click on the SPEAK button to listen. Click on SAVE at the top-right corner for the changes to be effective.
Can I talk to Tyche in any other language apart from English?
To make sure which languages Tyche can speak and listen, please follow these guides given below:
Where can I find the build your own Intelligence instructions?
Go to Download page and find the BYOI app manual. Here you will find much information on how you can build from examples to inspirational ideas to practice with.
Which phones do Tyche applications support?
Tyche can support many smart phones operating Android OS V5.0 and iOS V10.1 and above.
Tyche does not respond when I give it commands.
Please check the bluetooth connection between Tyche and your mobile device. After checking that the devices are connected, please try executing the commands again. Make sure you are connected and try again.
If Tyche keeps loading after it recognizes your speech, please check whether you asked Tyche to ‘Keep quiet’ and say ‘Wake up’ to Tyche to reactivate.
Tyche movements are slow and imprecise.
This may be caused by low battery. Please recharge the battery. If problem persists, please contact our support team.
What is the product’s warranty?
Tyche has 1-year warranty. Please refer to the manual for the stated conditions.